After achieving a robust 46% CAGR volume growth over the past 3 years, Mahindra’s Truck and Bus Division (MTBD) today inaugurated a state-of-the-art dealership in Lakhimpur, Assam. With 4 service bays, the facility can service more than 10 vehicles per day while also providing driver lodging, 24-hour breakdown assistance, and AdBlue (include AdBlue short description) availability.
Speaking on the occasion, Dr. Venkat Srinivas, Business Head – Mahindra Truck and Bus & Construction Equipment, Mahindra & Mahindra Ltd., emphasized MTBD’s strong presence in the Indian CV market, securing the No. 3 position in various sectors. He highlighted the addition of new dealerships and the BLAZO X, FURIO, & CRUZIO range of commercial vehicles, equipped with Best-in-Class Mileage Guarantee and Double Service Guarantee, as key factors to elevate partners, customers, and the entire ecosystem, further strengthening their market position.
Dr. Venkat also emphasized their vehicle’s superior technological prowess with re-launched Mileage Guarantee “Get More Mileage or Give The Truck Back” for BS6 OBD II range of trucks, which promises unmatched value by increasing profitability for transporters. He further added that the state-of-art 3S facility coupled with strong dealer partners will set high customer service standards and expand the MTBD business.
Mr. Sateesh Machiraju, Head- Sales & Customer care – Mahindra Truck and Bus division, said, “Our R&D team’s customer centricity approach has resulted in higher fluid efficiency for entire product range of truck & bus division. Our vehicles is equipped with the most advance telematics solution – iMAXX, which give complete control over the transport business with real time monitoring of fuel, drivers behavior, and vehicle health parameter. The new mileage guarantee, embodied by the motto “Zyada Mileage Nahin toh Truck wapas” will provide unmatched value to our customers.”
Mahindra BLAZO X, FURIO, OPTIMO and JAYO are the only CV truck range in India that gives double service guarantees including best in class fuel efficiency. MTBD has also guaranteed uptime on its Breakdown service by getting the truck back on road in 48 hours, else the Company will pay the customer Rs. 1000/- per day. Additionally, guaranteed turnaround of vehicle in 36 hours at the dealer workshop or company will pay 3000/- per day. Continuous product innovation and customer centricity is at the core of MTBD which has made these guarantees possible.
About Mahindra Truck and Bus
Mahindra Truck and Bus Divisionis a division of the Automotive and Farm sector of Mahindra Group that provides an entire line of integrated trucking solutions. The company has taken outperformance to the next level, by creating trucks that are specifically designed for different applications and deliver outperformance whatever be the business needs. From transit mixers and bulkers to car carriers and refrigerated containers, Mahindra Truck and Bus provides an entire line of integrated trucking solutions that helps customers profit by giving them the advantage of quick turnaround time and reliability along with the assurance of Mahindra excellence in every aspect.
The HCV product range has been engineered for Indian requirements with the underlying philosophy of; Made in India, Made for India. The new range of medium and heavy commercial vehicle is being manufactured at the new green field plant at Chakan (Pune). The plant, which spans over 700 acres, has been set up with an investment of over Rs. 4,000 Crore and is producing other Mahindra products as well. The entire range of LCV Trucks and Buses are manufactured in the Mahindra & Mahindra Ltd. facility at Zaheerabad (Telangana State).
Mahindra Truck and Bus has rapidly expanded its after sales service and spares network which now includes 87 of 3S dealerships, 180+ Authorized Service Centres, 80+ Mahindra Customer Care Centers, 2000+ Spares retailers and 200+ Mobile Service vans as roadside assistance points supported with 22 exclusive MParts Plazas outlets. The company also has India’s first multi-lingual helpline, NOW 24×7, which is manned by technical experts to provide instant support to customers. The NOW mobile service vans and mobile workshops further add to the reach and agility of the support network.
For further information, please visit www.mahindratruckandbus.com
