Japan Airlines (JAL) announced on Thursday that its systems have returned to normalcy following a cyberattack that had previously disrupted some of its domestic and international flights. The airline confirmed that same-day ticket sales have resumed after being temporarily halted.
The incident began at 7:24 a.m., when a cyberattack compromised both internal and external systems, leading JAL to shut down an affected router and suspend ticket sales for flights departing on Thursday to mitigate further issues.
Japan Airlines aircraft are seen on the tarmac at Haneda airport in Tokyo August 30, 2012.
Japan Airlines aircraft at Haneda Airport, Tokyo. REUTERS/Kim Kyung-Hoon
JAL reassured customers that no personal data was compromised and that there was no damage from computer viruses.
Meanwhile, ANA Holdings, Japan’s other major airline, reported no signs of similar attacks on its systems, according to a spokesperson.
In related news, American Airlines faced its own set of challenges, grounding all flights for an hour on Christmas Eve due to a technical glitch with network hardware, impacting thousands of travelers.
This incident highlights the growing concerns over cybersecurity in the aviation sector, as airlines continue to battle threats that can disrupt operations and affect passenger travel plans.
Key Points
Cyberattack Recovery: Japan Airlines (JAL) systems are back to normal after a cyberattack that delayed some flights.
Ticket Sales: Same-day ticket sales have resumed after being suspended due to the attack.
Attack Details: The cyberattack started at 7:24 a.m., affecting both internal and external systems, leading to the temporary shutdown of a router.
Data Safety: No customer information was leaked during the attack, and no damage from viruses was reported.
ANA Unaffected: ANA Holdings, another major Japanese airline, reported no signs of a similar attack on its systems.
Comparative Incident: American Airlines experienced a separate issue, grounding flights briefly due to a network hardware glitch on Christmas Eve.
