Kolkata: After a strong year-on-year growth of over 46% in business volume in F’24, Mahindra’s Truck and Bus Division (MTBD) today inaugurated a state-of-the-art dealership in Kolkata for the state of West Bengal which adds 14 service bays that can service more than 28 vehicles per day while also providing driver lodging, 24-hour breakdown assistance, and AdBlue availability.
Speaking on the occasion, Mr. Vinod Sahay, President and chief purchase officer – AFS, President – Aerospace and Defence Sector, President – MTBD & CE, Member of the Group Executive Board, said, “We take pride in MTBD’s strong presence in the Indian CV market, securing the No. 3 position in various sectors. The addition of new dealerships and the BLAZO X, FURIO, OPTIMO, JAYO ILCV range of trucks & CRUZIO Range of buses, equipped with Best-in-Class Mileage Guarantee and Double Service Guarantee, are key factors to elevate partners, customers, and the entire ecosystem, further strengthening market position. Our one-of-its-kind technological prowess which helped us introduce the new Mileage Guarantee “Get More Mileage or Give The Truck Back” for BS6 OBD II range of trucks, promises unmatched value by increasing profitability for transporters. I strongly believe that the state-of-art 3S facility coupled with strong dealer partners will set high standards in our service towards our valued customer.”
Mr. Jalaj Gupta, Business Head – MTBD & CE, Mahindra & Mahindra Ltd. said, “Our vehicles’ superior technological prowess has resulted in higher fluid efficiency”. Our vehicles is equipped with the most advance telematics solution – iMAXX, which give complete control over the transport business with real time monitoring of fuel, drivers behavior, and vehicle health parameter. The new mileage guarantee, embodied by the motto “Zyada Mileage Nahin toh Truck wapas” will provide unmatched value to our customers.”
Mahindra BLAZO X, FURIO, OPTIMO and JAYO are the only CV truck range in India that gives double service guarantees including best in class fuel efficiency. MTBD has also guaranteed uptime on its Breakdown service by getting the truck back on road in 48 hours, else the Company will pay the customer Rs. 1000/- per day. Additionally, guaranteed turnaround of vehicle in 36 hours at the dealer workshop or company will pay 3000/- per day. Continuous product innovation and customer centricity is at the core of MTBD which has made these guarantees possible.
Mahindra Truck and Bus, in partnership with Ramkrishna Mission Institute, runs a Regional Training Center in Belur Math that has trained over 1,100 technicians in the last 6 years. Additionally, a Fast Response Center in Kolkata, operating for 12 years, ensures timely spare parts supply across an 8,000 sq.ft facility.
About Mahindra Truck and Bus
Mahindra Truck and Bus Divisionis a division of the Automotive and Farm sector of Mahindra Group that provides an entire line of integrated trucking solutions. The company has taken outperformance to the next level, by creating trucks that are specifically designed for different applications and deliver outperformance whatever be the business needs. From transit mixers and bulkers to car carriers and refrigerated containers, Mahindra Truck and Bus provides an entire line of integrated trucking solutions that helps customers profit by giving them the advantage of quick turnaround time and reliability along with the assurance of Mahindra excellence in every aspect.
The HCV product range has been engineered for Indian requirements with the underlying philosophy of; Made in India, Made for India. The new range of medium and heavy commercial vehicle is being manufactured at the new green field plant at Chakan (Pune). The plant, which spans over 700 acres, has been set up with an investment of over Rs. 4,000 Crore and is producing other Mahindra products as well. The entire range of LCV Trucks and Buses are manufactured in the Mahindra & Mahindra Ltd. facility at Zaheerabad (Telangana State).
Mahindra Truck and Bus has rapidly expanded its after sales service and spares network which now includes 86 of 3S dealerships, 172 Authorized Service Centres, 77 Mahindra Customer Care Centers, 1600 Spares retailers and @ 2900 roadside assistance points. The company also has India’s first multi-lingual helpline, NOW 24×7, which is manned by technical experts to provide instant support to customers. The NOW mobile service vans and mobile workshops further add to the reach and agility of the support network.
For further information, please visit www.mahindratruckandbus.com
About Mahindra
Founded in 1945, the Mahindra Group is one of the largest and most admired multinational federation of companies with over 260,000 employees in over 100 countries. It enjoys a leadership position in farm equipment, utility vehicles, information technology and financial services in India and is the world’s largest tractor company by volume. It has a strong presence in renewable energy, agriculture, logistics, hospitality, and real estate.
The Mahindra Group has a clear focus on leading ESG globally, enabling rural prosperity and enhancing urban living, with a goal to drive positive change in the lives of communities and stakeholders to enable them to Rise.
Learn more about Mahindra on www.mahindra.com / Twitter and Facebook: @MahindraRise/ For updates subscribe to https://www.mahindra.com/newsroom
