New York: In response to the evolving landscape of artificial intelligence (AI) technologies, Amazon has implemented proactive measures to ensure the security and integrity of its proprietary information. Recently, the company issued a cautionary notice to its employees, advising against the utilization of third-party generative AI tools such as ChatGPT for work-related tasks. This decision follows the revelation of internal memos, obtained by Business Insider, which shed light on Amazon’s approach to safeguarding sensitive data.
In a communication addressed to employees, Amazon underscored the critical importance of preserving confidentiality, stating, “While we may find ourselves utilizing GenAl tools, especially when it appears to streamline tasks, it is imperative that we refrain from employing them for confidential Amazon work.” The company explicitly cautioned against the dissemination of any confidential Amazon, customer, or employee data while engaging with third-party generative AI tools.
Delving deeper into Amazon’s internal policy on third-party generative AI use reveals potential risks associated with such tools. According to the policy, companies offering generative AI services may lay claim to ownership or licensing rights over any content inputted by employees. This broad scope includes outputs such as emails, internal documentation, and pre-launch materials, subject to review, access, and distribution by the generative AI owners.
Amazon’s cautious stance mirrors similar actions taken by industry counterparts like Samsung and Apple, which have also restricted internal use of generative AI tools. Notably, these restrictions stem from concerns surrounding ownership rights, particularly in light of Microsoft’s substantial investment in OpenAI, the entity behind tools like ChatGPT. Microsoft’s involvement introduces the possibility of asserting rights to results generated by such models.
Even Microsoft, despite its investment in OpenAI, temporarily revoked access to in-house generative AI tools for its employees, highlighting the intricate dynamics and apprehensions surrounding third-party AI tool usage within corporate settings.
Adam Montgomery, a spokesperson for Amazon, affirmed the company’s long-standing involvement in generative AI and large-scale machine learning model development. He emphasized that while employees regularly utilize these technologies, robust safeguards are in place to ensure adherence to policies governing confidential information and security.
Amazon’s proactive measures underscore its commitment to safeguarding sensitive data and maintaining control over proprietary information in an era marked by rapid AI advancements.
